We schedule field trips for Monday-Friday, from 9:30am-5pm. We offer check-in times at 15-minute intervals to help expedite the process. Only one group may check in at a time. If you need to book a field trip for earlier in the day, it is important to call as soon as possible as these check-in times are reserved the fastest.
We recommend scheduling your trip early in the school year to avoid the possible unavailability of your preferred day and check-in time.
To make reservations, call (512) 288-1490. We will need to know your group name, estimated number attending, as well as a contact email address and phone number. After your trip has been scheduled, we will mail a confirmation letter that you are required to return at check-in. It is very important that you share all of the information enclosed in the confirmation letter with all of the teachers and parents that will be attending.
Our group rate for field trips is $5.00 per person. To receive the group rate, one person must pay for the entire group. You are welcome to include parents and additional siblings that might be attending with your group so that they may be eligible for the discounted rate. School are encouraged to prepare printed tickets for parents that have prepaid the school. These can be presented to staff upon arrival. This helps us make the check in as smooth as possible. Also, parents who do not prepay must come in and pay individually, and they will be charged our full price of $9.00 for adults and $6.00 for children 2-12. Children under 2 are free.
We also offer a group rate of $6.00 per person for groups of 15 or more who are not affiliated with a school. As with the Field Trip rate, a reservation is required to receive the discounted rate.
We accept MasterCard, Visa, cash, and school check. Payment is due at time of check-in.
Chaperones are responsible for the behavior of their groups at ALL times and are required to accompany students for the duration of the visit. This includes reviewing and making sure students follow our zoo rules, for the safety and enjoyment of all zoo visitors.
-PLEASE treat the animals with respect: NO yelling, taunting, teasing, or throwing things at the animals or into their homes.
-PLEASE respect boundaries. DO NOT lean over or cross barrier fences with any part of your body.
-PLEASE stay on the trails.
-PLEASE DO NOT run.
-PLEASE DO NOT climb in the trees.
-PLEASE leave rocks, sticks, dirt, plants, flowers, and animals on the ground.
-PLEASE put all of your trash in our trash cans or recycle bins.
-NO unattended children.
-NO pets allowed on zoo property. Service animals are permitted.
-NO smoking inside the zoo. If you must, please do so in the parking lot.
PLEASE provide your students with drinking water, as water fountains are not available on the grounds.
You are welcome to bring picnic lunches for your group.
Animal food is NOT available for school groups.
Unload and load children in the BUS parking lot, located all the way to the back right corner of the regular parking lot. PLEASE DO NOT unload, load, or park in the driveway or regular parking lot for safety reason. Walk children as a group to the office, where they can wait outside during check-in. After the group has been paid for, the children can enter through our side gate.
We have a zoo gift shop with zoo souvenirs, as well as soda, tea, and water. We ask that there is one adult for every four children from the group in the gift shop.
As of March 1, our concession stand is open daily from 11:00 am until 3:00 pm and on Fridays, Saturdays, and Sundays until 5:00 pm, and offers drinks, snacks, and shaved ice. Th concession stand accepts cash only.
Train rides can also be scheduled for your school group. Please contact Jeanne Polk at
(512) 970-2987 for pricing and scheduling.
Please give us a call at (512) 288-1490 with any other questions.